Straight answers, no fine print
The questions people ask us most — answered the way we’d answer them across a kitchen table.
Can I buy insurance completely online?
Yes — when a carrier offers approved self-service enrollment for a coverage, you can compare and enroll online without a sales call. Not every coverage offers full online enrollment yet.
Who is Alex?
Alex is Omega’s AI Coverage Assistant. Alex helps you understand insurance terminology and find a sensible next step. Alex is not a licensed agent.
Where does Omega offer coverage?
Omega is based in Katy, Texas and serves individuals, families and businesses across Greater Houston and throughout Texas statewide.
How do I get personal help?
Use the contact page to share what you’d like to protect and how you’d prefer to be reached. A real person will follow up.
Can I shop insurance online?
Yes — when a verified carrier or provider offers self-service enrollment for a coverage, you can compare and enroll online at your own pace. Not every coverage offers full online enrollment yet; where it doesn’t, you can ask Alex or request personal help.
What can Alex help with?
Alex can explain general insurance concepts and terminology, help you find the right coverage area, and suggest a sensible next step. Alex is an educational assistant, not a salesperson.
Is Alex a licensed insurance agent?
No. Alex is an AI Coverage Assistant and cannot recommend a specific policy, determine eligibility, bind coverage, or make underwriting decisions. For those, request personal help from an insurance professional.
What happens when I follow an online carrier or provider link?
You continue on the carrier’s or provider’s website in a new tab. Availability, eligibility, pricing, and coverage are determined by that carrier or provider and are subject to underwriting. Omega does not underwrite or administer those products.
Are all products available to everyone?
No. Availability, eligibility, pricing, and coverage vary by carrier, product, state, and applicant, and are subject to underwriting. Nothing on this site is a guarantee of coverage.
What if I don’t know where to start?
Start with “What are you trying to protect?” — your family and income, your health, your home and vehicles, or your business. You can also ask Alex, or request personal help.
Can I request personal help?
Yes. Use the contact page to share what you’d like to protect and how you’d prefer to be reached. A real person — not a call center — will follow up. No pressure, no obligation.